Hi there, I'm Chanel

she/her

I'm an end-to-end product designer with 5+ years of experience who believes that great design is all about creating meaningful connections between people and technology.

Recently I worked at Wayfair where I helped craft seamless user experiences that balanced business objectives with end-user needs.

In February 2024 I chose to take an "adult gap year". During this period I relocated from Boston to Phoenix, taking my first cross-country roadtrip with my two cats (an unforgettable experience).

What design means to me

Design isn't just about creating beautiful interfaces. It's about creating ethical and honest solutions that enhance people's lives. Every service should be human-centered, and I strive to deliver experiences that are both delightful and purposeful.

My Design Philosophy…

Craft impactful experiences through ethical design

I am driven by a philosophy that places humanity at the center of every decision, and upholds the values of ethics and honesty.

I believe that user-centered design is not just a methodology, but a responsibility to create experiences that can enhance people’s lives, and I strive to incorporate this in all aspects of my work.

Hike during work trip in UT, 2019

Experience Design Day, 2021

Design Workshop I led, 2022

Grace Hopper Celebration, 2023

Habitat for Humanity, 2023

Team Outing, 2023

Interactive Scrapbook

Kudos From Teammates

Chanel excels in how she breaks down work - from distilling ambiguous requirements to mapping out a clear plan of attack - she brings a truly unique and detailed-oriented approach to planning.
- Associate Director, Product Design
Chanel continues to be someone who exemplifies the standards for delivery and craft; the qualities all designers should be striving for. She values and respects feedback from teammates and partners, and continuously looking to refine her work to be its best.
- Associate Director, Product Design
Chanel carries many responsibilities and handles it all with grace. She is an inclusive thought partner and helps us drive toward long-term success.
- Associate Director, Product Management
Chanel is an absolutely wonderful designer to work with! She is thoughtful, articulate, and immensely open to feedback. The brief time that I worked with her on Service projects were some of the best. Looking to more such collaborations!!
- Lead Product Designer
The workshops that you've conducted over the past few months have really been inspiring and had great results! You've done a great job managing huge groups of stakeholders and put in a crazy amount of hours into making that research shareable.
- Lead Product Designer
Thank you for being one of PPXD's strongest assets, even when the going gets tough, you continue to have the best attitude! Your work ethic speaks for itself.
- Product Design Senior Manager
Chanel has delivered some HUGE wins for Wayfair this year. She has changed the experience of the Damage/Defect journey for the better and it shows in the results the analytics team shares.
- Product Designer
Chanel is a dedicated and talented product designer. She actively defines what needs to be done from a design standpoint, and what she wants to know more about through research/testing or from a content standpoint to iterate on her design. She sets and meets deadlines consistently, and is adaptable and able to shift things around as needed.
- Product Manager
Chanel is very quick to respond to design questions. She went on to propose including engineers earlier in the process of design review for larger projects to have less of back-and-forth during implementation!
- Senior Engineer
Chanel is a fantastic example of how to work collaboratively with research and to use both roles to help drive better results with a relentless customer focus. She balances high-level themes with detailed insights and specific recommendations to improve experiences. Very impressed with her depth of research and analysis!
- UX Researcher
Chanel excels in how she breaks down work - from distilling ambiguous requirements to mapping out a clear plan of attack - she brings a truly unique and detailed-oriented approach to planning.
- Associate Director, Product Design
Chanel continues to be someone who exemplifies the standards for delivery and craft; the qualities all designers should be striving for. She values and respects feedback from teammates and partners, and continuously looking to refine her work to be its best.
- Associate Director, Product Design
Chanel carries many responsibilities and handles it all with grace. She is an inclusive thought partner and helps us drive toward long-term success.
- Associate Director, Product Management
Chanel is an absolutely wonderful designer to work with! She is thoughtful, articulate, and immensely open to feedback. The brief time that I worked with her on Service projects were some of the best. Looking to more such collaborations!!
- Lead Product Designer
The workshops that you've conducted over the past few months have really been inspiring and had great results! You've done a great job managing huge groups of stakeholders and put in a crazy amount of hours into making that research shareable.
- Lead Product Designer
Thank you for being one of PPXD's strongest assets, even when the going gets tough, you continue to have the best attitude! Your work ethic speaks for itself.
- Product Design Senior Manager
Chanel has delivered some HUGE wins for Wayfair this year. She has changed the experience of the Damage/Defect journey for the better and it shows in the results the analytics team shares.
- Product Designer
Chanel is a dedicated and talented product designer. She actively defines what needs to be done from a design standpoint, and what she wants to know more about through research/testing or from a content standpoint to iterate on her design. She sets and meets deadlines consistently, and is adaptable and able to shift things around as needed.
- Product Manager
Chanel is very quick to respond to design questions. She went on to propose including engineers earlier in the process of design review for larger projects to have less of back-and-forth during implementation!
- Senior Engineer
Chanel is a fantastic example of how to work collaboratively with research and to use both roles to help drive better results with a relentless customer focus. She balances high-level themes with detailed insights and specific recommendations to improve experiences. Very impressed with her depth of research and analysis!
- UX Researcher
Chanel excels in how she breaks down work - from distilling ambiguous requirements to mapping out a clear plan of attack - she brings a truly unique and detailed-oriented approach to planning.
- Associate Director, Product Design
Chanel continues to be someone who exemplifies the standards for delivery and craft; the qualities all designers should be striving for. She values and respects feedback from teammates and partners, and continuously looking to refine her work to be its best.
- Associate Director, Product Design
Chanel carries many responsibilities and handles it all with grace. She is an inclusive thought partner and helps us drive toward long-term success.
- Associate Director, Product Management
Chanel is an absolutely wonderful designer to work with! She is thoughtful, articulate, and immensely open to feedback. The brief time that I worked with her on Service projects were some of the best. Looking to more such collaborations!!
- Lead Product Designer
The workshops that you've conducted over the past few months have really been inspiring and had great results! You've done a great job managing huge groups of stakeholders and put in a crazy amount of hours into making that research shareable.
- Lead Product Designer
Thank you for being one of PPXD's strongest assets, even when the going gets tough, you continue to have the best attitude! Your work ethic speaks for itself.
- Product Design Senior Manager
Chanel has delivered some HUGE wins for Wayfair this year. She has changed the experience of the Damage/Defect journey for the better and it shows in the results the analytics team shares.
- Product Designer
Chanel is a dedicated and talented product designer. She actively defines what needs to be done from a design standpoint, and what she wants to know more about through research/testing or from a content standpoint to iterate on her design. She sets and meets deadlines consistently, and is adaptable and able to shift things around as needed.
- Product Manager
Chanel is very quick to respond to design questions. She went on to propose including engineers earlier in the process of design review for larger projects to have less of back-and-forth during implementation!
- Senior Engineer
Chanel is a fantastic example of how to work collaboratively with research and to use both roles to help drive better results with a relentless customer focus. She balances high-level themes with detailed insights and specific recommendations to improve experiences. Very impressed with her depth of research and analysis!
- UX Researcher
Chanel excels in how she breaks down work - from distilling ambiguous requirements to mapping out a clear plan of attack - she brings a truly unique and detailed-oriented approach to planning.
- Associate Director, Product Design
Chanel continues to be someone who exemplifies the standards for delivery and craft; the qualities all designers should be striving for. She values and respects feedback from teammates and partners, and continuously looking to refine her work to be its best.
- Associate Director, Product Design
Chanel carries many responsibilities and handles it all with grace. She is an inclusive thought partner and helps us drive toward long-term success.
- Associate Director, Product Management
Chanel is an absolutely wonderful designer to work with! She is thoughtful, articulate, and immensely open to feedback. The brief time that I worked with her on Service projects were some of the best. Looking to more such collaborations!!
- Lead Product Designer
The workshops that you've conducted over the past few months have really been inspiring and had great results! You've done a great job managing huge groups of stakeholders and put in a crazy amount of hours into making that research shareable.
- Lead Product Designer
Thank you for being one of PPXD's strongest assets, even when the going gets tough, you continue to have the best attitude! Your work ethic speaks for itself.
- Product Design Senior Manager
Chanel has delivered some HUGE wins for Wayfair this year. She has changed the experience of the Damage/Defect journey for the better and it shows in the results the analytics team shares.
- Product Designer
Chanel is a dedicated and talented product designer. She actively defines what needs to be done from a design standpoint, and what she wants to know more about through research/testing or from a content standpoint to iterate on her design. She sets and meets deadlines consistently, and is adaptable and able to shift things around as needed.
- Product Manager
Chanel is very quick to respond to design questions. She went on to propose including engineers earlier in the process of design review for larger projects to have less of back-and-forth during implementation!
- Senior Engineer
Chanel is a fantastic example of how to work collaboratively with research and to use both roles to help drive better results with a relentless customer focus. She balances high-level themes with detailed insights and specific recommendations to improve experiences. Very impressed with her depth of research and analysis!
- UX Researcher

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